Privacy Policy

Last updated: 23rd November 2025

Padel Power (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains what data we collect, how we use it, your rights, and how to contact us.

This policy applies to all visitors and users of padelpower.uk and anyone who interacts with us online, through our forms, through WhatsApp, email or in person.

1. Who We Are

Padel Power

Kingsfield Business Park, Northampton, UK

Email: info@padelpower.uk

Website: https://padelpower.uk

We are the “data controller” of your personal information under UK GDPR.

2. Information We Collect

We may collect the following types of personal data:

Information you provide to us

• Name
• Email address
• Phone number
• Age or date of birth (for junior programmes)
• Interest selections (coaching, leagues, updates)
• Messages or enquiries
• WhatsApp details if you join our community group
• Any information you submit through our forms

Automatically collected information

• IP address
• Device information
• Browser type
• Pages visited
• Referral sources
• Cookies (see below)

Social media

If you interact with us on Instagram, Facebook or WhatsApp, we may receive information you make publicly available or information you submit directly.

3. How We Use Your Information

We use your personal data to:

• Respond to enquiries
• Register interest for coaching, leagues or memberships
• Send club updates and announcements
• Add you to our email list (if you opt in)
• Add you to our WhatsApp community (if you join voluntarily)
• Improve our website and services
• Send marketing information with your consent
• Comply with legal requirements

We do not sell or share your personal data with third parties for their marketing purposes.

4. Legal Basis for Processing

Under UK GDPR we rely on:

• Consent – when you opt-in to updates or join our WhatsApp group
• Contract – when you request information or services
• Legitimate interests – running and improving our club and website
• Legal obligation – where required by law

5. How We Store & Protect Your Data

We take appropriate technical and organisational measures to protect all personal data. Your information may be stored in:

• Secure website databases
• Secure email systems
• WhatsApp (for community groups)
• CRM or mailing systems such as Mailchimp (if used)

We never store payment information on our website.

6. Sharing Your Data

We may share data with trusted service providers who support our operations, such as:

• Website hosting providers
• Email marketing platforms
• IT service providers

All third parties must comply with UK GDPR and cannot use your data for their own purposes.

We do not sell or trade your personal information.

7. Cookies

Our website may use cookies to:

• Enable website functionality
• Improve user experience
• Analyse traffic

You can manage cookie preferences through your browser settings at any time.

8. Your Rights Under UK GDPR

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent at any time
• Object to processing
• Request data portability
• Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise any rights, contact us at info@padelpower.uk.

9. Data Retention

We keep your personal data only as long as necessary for:

• Providing services
• Legal requirements
• Keeping club records

If you unsubscribe, your data will be removed from marketing lists immediately.

10. Links to Other Websites

Our website may contain links to external sites (e.g., Instagram, WhatsApp, news articles). We are not responsible for their privacy practices.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available at padelpower.uk/privacy-policy.

12. Contact Us

If you have any questions about this policy or your personal data, contact:

Padel Power

Email: info@padelpower.uk

Website: https://padelpower.uk